Your Questions, Answered Directly

FAQ

  • Where are you located?

    We are conveniently located inside of Actualize Sports and Fitness at 1544 N Wenatchee Avenue, Suite 200, Wenatchee, Washington 98801.

    Our office is located in the upstairs suite at the back of the gym.

  • Do you accept insurance?

    At this time, No. We are an out-of-network physical therapy practice.

  • Do you accept Medicare?

    At this time, no. Because I am not enrolled as a Medicare provider, I am unable to provide cash-pay physical therapy services to individuals whose therapy would be covered by Medicare.

    I know this can be confusing, and I wish I could help everyone. If you're covered by Medicare, I'd be happy to help you find a trusted Medicare-participating physical therapist in the area.

  • Do you provide super bills?

    Superbills can be be provided upon request.

  • Can I talk with a PT before I schedule an evaluation?

    Yes. We are happy to answer any questions or concerns you may have prior to scheduling your evaluation. Please call us at 509-906-1216.

  • Do I need a referral?

    No, in Washington State, most people can see a physical therapist without a physician referral.

    If we believe additional medical evaluation is necessary, we'll help guide you to the appropriate provider.

  • Can I use my HSA or FSA?

    In most cases, yes. Physical therapy is typically an eligible medical expense. We can provide documentation upon request.

  • Do you offer telehealth appointments?

    Yes. If you are unable to make it in for an in person session or you just simply prefer it, telehealth is a great option to get you started or continue on the path to recovery.

    Many conditions can be effectively treated through telehealth, and we offer virtual sessions for clients throughout the region.